Can we use Lync Client (with Lync Infrastructure) to connect to remote Skype users : yes

  Can we then use the Skype screen sharing feature to see the remote user screen in our Lync Client : ??

  Can we then CONTROL the remote Skype screen using our Lync Client : ??.

  Our client does not allow the installation of binaries we are suggesting (Lync Client) and prefers a generic software I-e Skype on their end. And we want to do some troubleshooting on their machines by remote.

  We looking forward to alternatives to TeamViewer that we are currently using for the same pu

Desktop Sharing between Skype and Lync is not currently available.

Your clients could use a browser and connect to a Lync meeting using the Lync Web App to share their screen: http://office.microsoft.com/en-001/lync-help/join-a-lync-meeting-from-lync-web-app-HA102828539.aspx

   Lync Web App - Does that allow the control of remote PC or just screen sharing ?

   Our purpose is to provide remote troubleshooting.

A remote participant can be promoted to a presenter and share their desktop, also allowing remote control.

Tom Morgan has created an AutoAssist App leveraging Lync: http://autoassist.thoughtstuff.co.uk/

Hi... How are you?

have you find it any response or suggestion... I am at the same situation... Would you have any comments..

Regards

Francois